Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, the /user-setup/{hash} endpoint accepts a 60-character random invite_hash to set a new user's password. The endpoint performs no expiration check — the hash remains valid indefinitely until consumed. Combined with realistic hash-leakage scenarios (forwarded invite emails, HTTP referrer to external CDNs on the setup page, server-side log exposure, abandoned invite emails in shared inboxes), this enables unauthenticated permanent account takeover months or years after invite issuance. If the leaked invite was sent to an admin, the takeover yields admin access. This issue has been patched in version 1.8.217.

INFO

Published Date :

2026-05-07T18:03:50.599Z

Last Modified :

2026-05-07T18:03:50.599Z

Source :

GitHub_M
AFFECTED PRODUCTS

The following products are affected by CVE-2026-41902 vulnerability.

Vendors Products
Freescout Helpdesk
  • Freescout
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2026-41902.

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact