Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

INFO

Published Date :

2026-04-21T17:04:07.469Z

Last Modified :

2026-04-21T17:37:13.107Z

Source :

GitHub_M
AFFECTED PRODUCTS

The following products are affected by CVE-2026-41189 vulnerability.

Vendors Products
Freescout Helpdesk
  • Freescout

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact