Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
INFO
Published Date :
2026-04-21T16:57:33.146Z
Last Modified :
2026-04-21T19:10:40.989Z
Source :
GitHub_M
AFFECTED PRODUCTS
The following products are affected by CVE-2026-40592 vulnerability.
| Vendors | Products |
|---|---|
| Freescout Helpdesk |
|
REFERENCES
Here, you will find a curated list of external links that provide in-depth information to CVE-2026-40592.
CVSS Vulnerability Scoring System
Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact