Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.

INFO

Published Date :

2026-04-21T16:06:39.878Z

Last Modified :

2026-04-21T19:17:33.873Z

Source :

GitHub_M
AFFECTED PRODUCTS

The following products are affected by CVE-2026-40567 vulnerability.

Vendors Products
Freescout Helpdesk
  • Freescout

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact