Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APP_KEY, which is exposed in the response and logs. Accessing these endpoints reveals sensitive server information (Full Path Disclosure), process IDs, and allows for Resource Exhaustion (DoS) by triggering heavy background tasks repeatedly without any rate limiting. The cron hash is generated using md5(APP_KEY . 'web_cron_hash'). Since this hash is often transmitted via GET requests, it is susceptible to exposure in server logs, browser history, and proxy logs. Furthermore, the lack of rate limiting on these endpoints allows for automated resource exhaustion (DoS) and brute-force attempts. Version 1.8.213 fixes the issue.

INFO

Published Date :

2026-04-21T15:01:20.216Z

Last Modified :

2026-04-21T19:20:23.159Z

Source :

GitHub_M
AFFECTED PRODUCTS

The following products are affected by CVE-2026-40498 vulnerability.

Vendors Products
Freescout
  • Freescout
Freescout Helpdesk
  • Freescout

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Attack Requirements
Privileges Required
User Interaction
VS Confidentiality
VS Integrity
VS Availability
SS Confidentiality
SS Integrity
SS Availability
Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact