CVE-2026-32754

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

The following products are affected by CVE-2026-32754 vulnerability.

Here, you will find a curated list of external links that provide in-depth information to CVE-2026-32754.

URL	Resource
https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg