Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

INFO

Published Date :

2026-03-19T21:21:54.613Z

Last Modified :

2026-03-20T18:10:32.968Z

Source :

GitHub_M
AFFECTED PRODUCTS

The following products are affected by CVE-2026-32752 vulnerability.

Vendors Products
Freescout Helpdesk
  • Freescout
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2026-32752.

URL Resource
https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11 cve-icon cve-icon
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 cve-icon cve-icon
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9 cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
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Privileges Required
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