Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.185 and earlier contain a deserialization of untrusted data vulnerability that allows authenticated attackers with knowledge of the application's APP_KEY to achieve remote code execution. The vulnerability is exploited via endpoint, e.g.: `/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}` where the `customer_id` and `timestamp` parameters are processed through the decrypt function in `app/Helper.php` without proper validation. The code decrypts using Laravel's built-in encryption functions, which subsequently deserialize the decrypted payload without sanitization, allowing attackers to craft malicious serialized PHP objects using classes to trigger arbitrary command execution. This is fixed in version 1.8.186.
INFO
Published Date :
2025-09-03T01:34:16.404Z
Last Modified :
2025-09-03T15:44:39.509Z
Source :
GitHub_M
AFFECTED PRODUCTS
The following products are affected by CVE-2025-58163 vulnerability.
| Vendors | Products |
|---|---|
| Freescout |
|
| Freescout Helpdesk |
|
REFERENCES
Here, you will find a curated list of external links that provide in-depth information to CVE-2025-58163.
