Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

INFO

Published Date :

2025-12-02T08:24:53.698Z

Last Modified :

2026-04-08T16:45:56.042Z

Source :

Wordfence
AFFECTED PRODUCTS

The following products are affected by CVE-2025-13534 vulnerability.

Vendors Products
Elextensions
  • Elex Wordpress Plugin
Elula
  • Wsdesk
Wordpress
  • Wordpress

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact