Description

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

INFO

Published Date :

2026-01-12T21:29:37.421Z

Last Modified :

2026-01-13T02:28:07.515Z

Source :

SN
AFFECTED PRODUCTS

The following products are affected by CVE-2025-12420 vulnerability.

Vendors Products
Servicenow
  • Servicenow
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2025-12420.

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Attack Requirements
Privileges Required
User Interaction
VS Confidentiality
VS Integrity
VS Availability
SS Confidentiality
SS Integrity
SS Availability