Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.

INFO

Published Date :

2025-11-21T05:32:06.379Z

Last Modified :

2025-11-21T14:58:31.374Z

Source :

Wordfence
AFFECTED PRODUCTS

The following products are affected by CVE-2025-12022 vulnerability.

Vendors Products
Elextensions
  • Elex Wordpress Plugin
Elula
  • Wsdesk
Wordpress
  • Wordpress
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2025-12022.

URL Resource
https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-archive-ajax-functions.php cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/982b23c5-2414-48f7-a2f5-96fef54f8d69?source=cve cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact