Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

INFO

Published Date :

2025-09-20T06:43:18.759Z

Last Modified :

2026-04-08T16:43:37.459Z

Source :

Wordfence
AFFECTED PRODUCTS

The following products are affected by CVE-2025-10658 vulnerability.

Vendors Products
Supportcandy
  • Supportcandy
Wordpress
  • Wordpress
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2025-10658.

URL Resource
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820 cve-icon cve-icon
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348 cve-icon cve-icon
https://plugins.trac.wordpress.org/changeset/3364335/ cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact