Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

INFO

Published Date :

2025-01-15T00:00:00.000Z

Last Modified :

2026-04-25T03:55:35.185Z

Source :

mitre
AFFECTED PRODUCTS

The following products are affected by CVE-2024-57726 vulnerability.

Vendors Products
Simple-help
  • Simplehelp
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2024-57726.

URL Resource
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier cve-icon cve-icon
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact