Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

INFO

Published Date :

2025-09-01T21:18:58.626Z

Last Modified :

2026-02-26T17:49:55.146Z

Source :

SolarWinds
AFFECTED PRODUCTS

The following products are affected by CVE-2024-28988 vulnerability.

Vendors Products
Solarwinds
  • Web Help Desk
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2024-28988.

CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact