Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

INFO

Published Date :

2024-08-13T22:06:45.234Z

Last Modified :

2025-10-21T22:55:47.324Z

Source :

SolarWinds
AFFECTED PRODUCTS

The following products are affected by CVE-2024-28986 vulnerability.

Vendors Products
Solarwinds
  • Web Help Desk
  • Webhelpdesk
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2024-28986.

URL Resource
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 cve-icon cve-icon
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 cve-icon cve-icon
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact