Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

INFO

Published Date :

2025-03-07T09:21:14.155Z

Last Modified :

2026-04-08T16:36:42.627Z

Source :

Wordfence
AFFECTED PRODUCTS

The following products are affected by CVE-2024-13552 vulnerability.

Vendors Products
Supportcandy
  • Supportcandy
Wordpress
  • Wordpress
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2024-13552.

URL Resource
https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395 cve-icon cve-icon
https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306&old_path=%2Fsupportcandy%2Ftrunk cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact