Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

INFO

Published Date :

2025-02-01T03:21:13.218Z

Last Modified :

2026-04-08T17:23:37.349Z

Source :

Wordfence
AFFECTED PRODUCTS

The following products are affected by CVE-2024-12171 vulnerability.

Vendors Products
Elula
  • Wsdesk
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2024-12171.

URL Resource
https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-one.php cve-icon cve-icon
https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3213791%40elex-helpdesk-customer-support-ticket-system&new=3213791%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail= cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=cve cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact