Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

INFO

Published Date :

2026-03-04T09:24:29.837Z

Last Modified :

2026-04-08T17:17:46.075Z

Source :

Wordfence
AFFECTED PRODUCTS

The following products are affected by CVE-2023-7337 vulnerability.

Vendors Products
Rabilal
  • Js Help Desk – Ai-powered Support & Ticketing System
Wordpress
  • Wordpress
REFERENCES

Here, you will find a curated list of external links that provide in-depth information to CVE-2023-7337.

URL Resource
https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3 cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve cve-icon cve-icon
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CVSS Vulnerability Scoring System

Detailed values of each vector for above chart.
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact